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info@mazima.org

Help & FAQ

Answers to common questions about donating, programs, and your impact.

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Community members engaging in Mazima-led development with pride and purpose

1. How Are Donations Used?

Donations are allocated to active programs based on urgency, reach, and sustainability.

Each program page includes details on how funds are used and what impact they create.

2. Can I Donate Monthly?

Yes—monthly giving is available for most programs.

You can manage or cancel recurring donations anytime by contacting us.

3. What Payment Methods Are Accepted?

We accept credit/debit cards via iyzico, and local options where available.

All transactions are secure and encrypted.

4. Will I Receive a Receipt?

Yes—receipts are automatically emailed after each donation.

If you don’t receive one, contact us and we’ll resend it.

5. Can I Dedicate a Borehole?

Yes—visit the 'Dedicate a Borehole' section under the Provincial Boreholes program.

You can include a name, message, or choose anonymous dedication.

Still Have Questions?

Email info@mazima.org or visit our Contact page—we’re happy to help.